Professional Number and Live Receptionist
Statistics Show
Convert More Callers
into Customers
Callers Leave a Message Only 20% of Time. 80% Hang Up if No Answer.
Take advantage of the Live Receptionist Answering Call Transfer service with a local or toll-free professional VOiP Business Number. This translates into fewer mistakes, more handled calls and happier clients.
Benefits of
Live Receptionist Answering
Most consumers prefer speaking to a real person first instead of an automated voicemail.
With our live answering service you can ensure your clients are greeted by a real person every time.
Having such a feature improves business reputation and presents a truly professional presence.
After the “live answer,” we transfer your caller to one (or all) of 3 numbers that you select.
This streamlines your call process, the real time response makes your customers feel appreciated and primed to do business with you.
What's Included
- $25.00 Monthly
- Includes a cloud-based Voice over Internet Protocol (VoIP) phone number that works across the world.
- You can opt to publicize this phone number OR forward your existing phone number (to your VoIP)
- Month-to-Month Available
- Monday through Friday from 8:30 am to 6:30 pm EST
- 120 Monthly Minutes Included
- Additional 1-60 min buckets for $10/ mth
The Technology of It All
- Online portal that houses historical calling reports & voicemail wav files
- Simple billing reports
- High level cloud-based security with optional HIPPA compliance for companies in medical industries.
- 2-way Texting & Email to the receptionist answering your calls
- High-Level Security
- Online – No hardware required
Select Your Package
Professional VoIP Number with Live Receptionist Option
#1 – Local or Toll-Free Number
#2 – Local or Toll-Free + Live Receptionist
#3 – Local and Toll Free+Live Receptionist
Business Number (local or toll-free)
Select a local or toll-free number – Voice-Over Internet Protocol (VoIP) phone service gives you a 411-verifiable professional phone number.
- Call Transferring – The VoIP system seamlessly rolls calls to the (up to) 3 numbers you set.
- Voicemail Feature – If transferred calls go unanswered, they roll to the VoIP voicemail. The wav file recorded message will be emailed to you AND accessible via your online VoIP portal.
You can keep this same VoIP number, port it if you ever decide to leave TBOE and forward it to your cell, landline or business line (no matter how many times those numbers may change).
$14 Monthly, $49 Set-Up Fee
Business Number (local or toll-free)+ Live Receptionist
Select either a local or toll-free number – Your cloud-based “Voice-Over Internet Protocol (VoIP) phone service gives you a 411-verifiable professional phone number.
- Live Receptionist – answers your calls with a friendly, professional template greeting, branded with your company name.
- Call Transferring – After their professional greeting, the Live Receptionist immediately transfers calls to the (up to) 3 numbers you set.
- Voicemail Feature – If transferred calls go unanswered, they roll to the VoIP voicemail. The wav file recorded message will be emailed to you AND accessible via your online VoIP portal.
You can keep this same VoIP number, port it if you ever decide to leave TBOE and forward it to your cell, landline or business line (no matter how many times those numbers may change).
**Ability to add up to 2 add’l business contacts ($5 each)
Starting at $35 Monthly, $99 Set-Up Fee
The Difference in Options
Package #1: Phone Number Service includes the VoIP number (local or toll-free), mailbox and all phone features, but NOT the Live Receptionist answering your client’s calls. Instead, calls automatically roll to one of the 3 contact numbers you provide; or to the VOiP voicemail if there is no answer.
Package #2: Phone + Live Receptionist Services enables our service staff to act as a live switchboard for your clients. With Business VoIP Number (local or toll-free), you have a dedicated number for your business and marketing materials that you are confident you can take wherever you go.
With Live Receptionist Services, our staff answers the phone and asks the caller what extension, person or department they need and transfers the caller immediately without fanfare or questioning. With Business Number, the call is automatically forwarded to number(s) of your choice. In both cases, an unanswered call results in a built-in voicebox taking the message.
Live Receptionist Service is a straightforward process that brings priceless value that allows your caller have their call answered by a live person and then transferred immediately to the person or department they’re trying to reach.
Package #3: Local AND Toll-Free Phone + Live Receptionist Services – The same as Package #2, except with both your local and toll-free number.