Live Receptionist & Professional Number
Statistics Show
Callers Leave a Message Only 20% of Time & Most Hang Up
Take advantage of the Live Receptionist Answering Call Transfer services. This translates into fewer mistakes, more handled calls and more successfully handled calls.
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Benefits of Live Receptionist Answering
- Most consumers prefer speaking to a real person first instead of an automated voicemail.
- Ensure callers get to speak to a real person every time.
- Improve business reputation with a professional presence.
- Turn qualified leads into sales
- Reduce overhead.
- Streamline the call process.
- Make customers feel appreciated.
What's Included
- $25/mp – Add on to Memberships
- $35/mo – No membership
- Includes a cloud-based Voice over Internet Protocol (VoIP) phone number that works across the world.
- You can opt to publicize this phone number OR forward your existing phone number (to your VoIP)
- Month-to-Month Available
- Monday through Friday from 8:30 am to 6:30 pm EST
- 120 Monthly Minutes Included
- Additional 1-60 min buckets for $10/ mth
The Technology of It All
- Online portal that houses historical calling reports & voicemail wav files
- Simple billing reports
- High level cloud-based security with optional HIPPA compliance for companies in medical industries.
- 2-way Texting & Email to the receptionist answering your calls
- High-Level Security
- Online – No hardware required
Option 1: Live Receptionist & Phone Number
- Live Staff Receptionist – will answer your calls with a friendly, professional template greeting, branded with your company name. The correct script and information pops up so operators stay organized.
- Premium Call Transferring – transferred to up to 3 contact numbers, unanswered calls will roll to your personal extension voice mailbox.
- Ability to add up to 2 business contacts ($5 each)
- Voicemail Feature – if you do not answer when the Live Receptionist transfers the call to you, it goes to your company-specific voicemail
- Voicemail Converted to Email – emailed as a wav audio file attachment
Option 2: Phone Number Only Flow
- Phone Number Only Services is a cloud-based Voice over Internet Protocol (VoIP) phone service for businesses across the world.
- Premium Call Transferring – transferred to up to 3 contact numbers, unanswered calls will roll to your personal extension voice mailbox.
- Ability to add up to 2 business contacts ($5 each)
- Voicemail Feature – if you do not answer when the Live Receptionist transfers the call to you, it goes to your company-specific voicemail
- Voicemail Converted to Email – emailed as a wav audio file attachment
- No Live Receptionist included with this option
What's the Difference?
- Live Receptionist Services enables our experienced and dedicated service staff to act as a live switchboard for your clients.
- With Live Receptionist Services, our staff answers the phone and asks the caller what extension, person or department they need and transfers the caller immediately without fanfare or questioning.
- Live Receptionist Service is a straightforward process that brings priceless value that allows your caller to be put in touch immediately with the person or department they’re trying to reach.
- With Phone Number Service, you avoid hidden fees, added expenses and contractual obligations of having a non-transferable landline or traditional VoIP.
- Phone Number Service includes the VoIP number, but NOT the Live Receptionist answering your client’s calls; instead, the call is transferred directly to the (up to) 3 contact numbers you provide and rolls over to voicemail if no answer.
Memberships
Corporate Virtual Office | Mailbox
CoWork Membership
Private Office Suites
Four Office Solutions to Choose From
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